REFUND AND CANCELLATION POLICY – VASNIRA
Order Cancellation
At VASNIRA, we work to process and ship your orders as quickly as possible.
Orders once confirmed cannot be cancelled or modified once they are being processed, shipped, or delivered.
However, if you wish to cancel your order, please inform us within 3 hours of order confirmation by contacting our Customer Support team.
Requests received after this time frame will unfortunately not be eligible for cancellation.
Orders once confirmed cannot be cancelled or modified once they are being processed, shipped, or delivered.
However, if you wish to cancel your order, please inform us within 3 hours of order confirmation by contacting our Customer Support team.
Requests received after this time frame will unfortunately not be eligible for cancellation.
Damaged or Defective Products
In the rare event that you receive a damaged or defective product, please notify us by email at care@vasnira.com within 24 hours of receiving your order.
Please attach relevant images and your order details for faster processing.
Our team will review the complaint, and once verified, we will initiate an appropriate resolution such as replacement, credit, or refund, as deemed suitable.
Please attach relevant images and your order details for faster processing.
Our team will review the complaint, and once verified, we will initiate an appropriate resolution such as replacement, credit, or refund, as deemed suitable.
Product Not as Described
If you believe that the product received does not match the description on our website or is not as per your expectations, please contact our Customer Service team within 24 hours of delivery at care@vasnira.com.
We will review your concern and take appropriate action after necessary verification.
We will review your concern and take appropriate action after necessary verification.
Refunds for Cancelled Orders
If your order is cancelled by VASNIRA due to stock unavailability, payment issues, or any unforeseen reason, the full amount debited from your account will be refunded within 5 working days to your original payment method.
Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment provider, and VASNIRA is not responsible for delays beyond our control.
Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment provider, and VASNIRA is not responsible for delays beyond our control.
Refund Timelines and Accuracy
While we aim to process refunds promptly, VASNIRA does not guarantee the accuracy or timeliness of refund settlements once the transaction has been initiated with your financial institution.
Order Issues or Assistance
We are committed to ensuring a smooth and satisfying shopping experience for our customers.
If you encounter any issue with your order, please write to us at care@vasnira.com or call us at +91 92465 23409, and our team will be happy to assist you.
If you encounter any issue with your order, please write to us at care@vasnira.com or call us at +91 92465 23409, and our team will be happy to assist you.
